DEDICATED CUSTOMER CARE SUPPORT
We believe good Cooperation is driven by good customer support. Our after-sales support team is handpicked by our top management and trained by communication experts to ensure we provide the best care for our customers. We have our dedicated online assistant team to reply and coordinate orders in time.
QUICK AND EFFICIENT DELIVERY TIME
We offer a committed short lead delivery time thanks to our skilled and efficient workers. We follow a professional process to keep our customers updated throughout the process from making the payment and delivering to their preferred locations.
We are partnered with professional logistics companies across the world to ensure uncompromised quality delivered to your doors. The cartons carry out multiple safety checks before leaving our factory floor.
LARGE WAREHOUSE IN EUROPE
We have a large warehouse facility with 1000+ scooters stock capacity in Europe and a dedicated local team to ensure our European customers experience hassle-free support. We are extending our warehouse operations soon to the UK and other countries.
We are making our greatest efforts to offer you the quality made products at good price. We’d like to cooperate with you to expand our business in your markets.If in doubt, please see the following FAQs
A:Sample order :within 3-7 working days .
Bulk order : About 20-25 working days after receiving your advance payment.
A:Every Model We Test 100% Before Shipping,Test Video supply to every customer.
A: For controller, we guarantee 6 months, motor 1 year, battery 1 year
Now, we focus on providing high cost performance products. With high professional team in good specialization, and various of professional testing equipment, we will bring you the most effective and quality made products to fit your lifestyle.
A:Sure, we do have more experience on that, we designed for over 20 countries customer last year.
A:You could use the Alibaba Trade Assurance for your payment, if the delivery is not match the contract, the Trade Assurance would be safe for your money.
A:Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change.
A:We ship samples by EMS,TNT,DHL or Fedex,for bulk orders they will be shipped by sea.
A:Sure. We have engineers team, who design products based upon customer’s specific requirements. We could discuss further and will offer you a discount and the budget according to your quantity.
A:You can contact us when you meet any problems, we will help you at any time.